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Citizens Advice backs plans for smarter energy use

The Citizens Advice service has added its voice to calls to make the energy industry more transparent, describing the current relationship between consumers and suppliers as a "crisis of trust".

Yesterday (June 9th), research by the Smart Meter Central Delivery Body revealed that complicated tariffs and a general lack of clarity had led to 41 per cent of the population worrying they were paying over the odds for their gas and electricity bills.

Citizens Advice chief executive Gillian Guy said: "Households are struggling to cope with energy costs, which have gone up seven times faster than earnings since 2010. One in five people is falling behind with their energy bills."

Ms Guy added that she believed the best way for consumers to cut their costs was to implement "smarter" methods of how power is used.

The installation of solid wall insulation is one measure that can be taken to make a property more energy efficient, with the government's Green Deal offering households up to £7,600 in subsidies to help manage the cost of taking such steps.

Posted by Simon Webster